Saturday, October 23, 2010

The Answer... kind of

Thanks everyone for the ideas and thoughts! This is what I did...

Of course I couldn't just keep it without calling and talking to them first. As Kriya mentioned on the last post... WWJD? I just couldn't bring myself to keep it without telling someone at the company first. So, the next morning after the second table arrived, I called the customer service number for the company I bought the table from, and they thanked me profusely for letting them know. They then told me that UPS would be sending me an email within 48 hours that includled a packing label. All I would have to do would be to print the label and put it on my second table and then drop it off at any pickup location for UPS. Easy enough since UPS picks up from my work, and we actually use the same system with UPS when picking items up from customers. Easy peasy.

However... I never got an email from UPS with a packing label!! Now I feel like I'm at square one again! Should I call AGAIN, or should I just count the first call as my attempt to return the table and assume that they just don't need it back very much. I don't know what to do! In the meantime the tables just sit in their boxes in our garage... oh such a dilema :/

Tuesday, October 19, 2010

Moral Dilemma

Okay, so I have a moral dilemma. I'm going to tell you about it and then before I tell you what I did, I want to hear your suggestions and what you THOUGHT I did....

So here's the story. For my dad's birthday (which was October 14), Trent and I ordered this rockin gift. It's a plastic picnic table that folds up into a little carrying case and has 4 chairs attached. Here's a picture of it so it makes more sense.

Anyway, we got it for his pontoon boat because there are no table-esque things on the boat, and sometimes you just need a table when you're out on the water! It's waterproof, outdoor proof, etc. Wwe thought it would be perfect! So, we ordered one.

Unfortunately it didn't come before dad's birthday celebration with us, but it did come last Friday. And then... it came again on Monday. We got two! My first thought was that they charged us for two and I would have to call and complain, but when I checked the bank account, we had only been charged for one! So the dilemma would be: should we keep the extra one and have one for ourselves, or should we return it? It is a pretty cool thing that would be great for tailgating or just going to the park for a picnic or something like that. Trent voted I do this. At the beginning I was thinking that it is exactly like stealing and I would have no part in it, but then it did sound like a cool thing to have!

So I talked to my mom about it and she had an interesting thought... she once bought my dad an Iowa State football helmet that really wasn't a football helmet but a chip and dip holder thing. Anyway, the accidentally sent her a UGA one (yuck) and when she sent it back to have it replaced, they never sent her a new one! So, she decided that this was just like an exchange for a table instead of a new helmet. But then she said the RIGHT thing to do would probably be to send back the table. She said I should sleep on it. I checked and there was a label included for returns, but then I still would have been charged for the shipping...

So... what would you do?? What do you think I did?? I'll let you know in the next couple of days, but I want your opinions!